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Officer oversight for agent origination, float, collections, conduct, and county coverage.
| Agent ID | Name | Phone | County | Constituency | Agency type | Tier | Active-float KES | Loans-originated-MTD | Collections-rate % | Last-activity-date | Status |
|---|---|---|---|---|---|---|---|---|---|---|---|
| AGN-001 | Faith Wanjiku | +254 712 884 482 | Nairobi | Embakasi East | digital-hub | gold | Ksh 4,800,000 | 142 | 94.0% | 2026-07-11 10:42 | active |
| AGN-002 | Brian Otieno | +254 719 431 220 | Kisumu | Kisumu Central | banking-agent | gold | Ksh 4,200,000 | 128 | 91.0% | 2026-07-11 09:58 | active |
| AGN-003 | Asha Mohammed | +254 723 760 914 | Mombasa | Mvita | kiosk | gold | Ksh 3,950,000 | 119 | 89.0% | 2026-07-11 09:17 | active |
| AGN-004 | Peter Mwangi | +254 700 294 118 | Kiambu | Ruiru | individual | silver | Ksh 3,480,000 | 111 | 86.0% | 2026-07-11 08:55 | active |
| AGN-005 | Mercy Cherono | +254 711 735 409 | Uasin Gishu | Ainabkoi | digital-hub | gold | Ksh 3,700,000 | 108 | 90.0% | 2026-07-11 10:08 | active |
| AGN-006 | Kevin Kiptoo | +254 741 520 672 | Nakuru | Nakuru Town East | banking-agent | silver | Ksh 3,360,000 | 104 | 84.0% | 2026-07-10 17:42 | active |
| AGN-007 | Jane Naliaka | +254 734 884 305 | Bungoma | Kanduyi | kiosk | silver | Ksh 2,980,000 | 97 | 81.0% | 2026-07-10 16:51 | active |
| AGN-008 | Samuel Kariuki | +254 722 141 816 | Nyeri | Mathira | individual | silver | Ksh 2,840,000 | 94 | 83.0% | 2026-07-10 15:38 | active |
| AGN-009 | Lilian Akinyi | +254 708 912 774 | Nairobi | Kibra | digital-hub | bronze | Ksh 2,600,000 | 89 | 79.0% | 2026-07-10 14:12 | suspended |
| AGN-010 | Joseph Mutua | +254 720 257 940 | Machakos | Machakos Town | banking-agent | silver | Ksh 2,720,000 | 86 | 82.0% | 2026-07-10 13:44 | active |
| AGN-011 | Fatuma Noor | +254 713 407 226 | Garissa | Dadaab | kiosk | bronze | Ksh 2,120,000 | 78 | 77.0% | 2026-07-10 12:30 | active |
| AGN-012 | Dennis Ouma | +254 701 628 513 | Siaya | Ugunja | individual | bronze | Ksh 1,980,000 | 73 | 74.0% | 2026-07-09 17:19 | active |
| AGN-013 | Grace Wairimu | +254 745 302 619 | Muranga | Kiharu | banking-agent | silver | Ksh 2,220,000 | 69 | 80.0% | 2026-07-09 16:08 | active |
| AGN-014 | Moses Wekesa | +254 733 690 117 | Kakamega | Lurambi | digital-hub | bronze | Ksh 1,740,000 | 64 | 71.0% | 2026-07-09 14:47 | active |
| AGN-015 | Hellen Moraa | +254 726 781 320 | Kisii | Kitutu Chache South | kiosk | bronze | Ksh 1,680,000 | 59 | 69.0% | 2026-07-08 16:50 | active |
| AGN-016 | Ibrahim Abdi | +254 710 557 904 | Wajir | Wajir East | individual | bronze | Ksh 1,340,000 | 43 | 63.0% | 2026-07-07 15:33 | suspended |
| AGN-017 | Rose Atieno | +254 746 401 385 | Homa Bay | Rangwe | banking-agent | silver | Ksh 1,460,000 | 48 | 76.0% | 2026-07-08 11:26 | active |
| AGN-018 | David Kilonzo | +254 717 223 441 | Kitui | Kitui Central | kiosk | bronze | Ksh 1,120,000 | 0 | 0.0% | 2026-06-24 12:02 | terminated |
| AGN-019 | Caroline Jepkoech | +254 742 909 641 | Baringo | Eldama Ravine | digital-hub | silver | Ksh 1,560,000 | 52 | 78.0% | 2026-07-08 09:42 | active |
| AGN-020 | Mariam Ali | +254 758 662 030 | Kilifi | Malindi | individual | bronze | Ksh 1,240,000 | 45 | 72.0% | 2026-07-07 16:21 | active |
| Rank | Agent | County | Origination volume | Loans MTD | Trend sparkline | Open |
|---|---|---|---|---|---|---|
| #1 | Faith Wanjiku AGN-001 | Nairobi | Ksh 28,400,000 | 142 | Profile | |
| #2 | Brian Otieno AGN-002 | Kisumu | Ksh 24,960,000 | 128 | Profile | |
| #3 | Asha Mohammed AGN-003 | Mombasa | Ksh 22,610,000 | 119 | Profile | |
| #4 | Peter Mwangi AGN-004 | Kiambu | Ksh 20,790,000 | 111 | Profile | |
| #5 | Mercy Cherono AGN-005 | Uasin Gishu | Ksh 19,440,000 | 108 | Profile | |
| #6 | Kevin Kiptoo AGN-006 | Nakuru | Ksh 18,720,000 | 104 | Profile | |
| #7 | Jane Naliaka AGN-007 | Bungoma | Ksh 16,975,000 | 97 | Profile | |
| #8 | Samuel Kariuki AGN-008 | Nyeri | Ksh 16,450,000 | 94 | Profile | |
| #9 | Lilian Akinyi AGN-009 | Nairobi | Ksh 15,130,000 | 89 | Profile | |
| #10 | Joseph Mutua AGN-010 | Machakos | Ksh 14,620,000 | 86 | Profile | |
| #11 | Fatuma Noor AGN-011 | Garissa | Ksh 13,260,000 | 78 | Profile | |
| #12 | Dennis Ouma AGN-012 | Siaya | Ksh 12,410,000 | 73 | Profile | |
| #13 | Grace Wairimu AGN-013 | Muranga | Ksh 11,730,000 | 69 | Profile | |
| #14 | Moses Wekesa AGN-014 | Kakamega | Ksh 10,880,000 | 64 | Profile | |
| #15 | Hellen Moraa AGN-015 | Kisii | Ksh 9,735,000 | 59 | Profile | |
| #16 | Caroline Jepkoech AGN-019 | Baringo | Ksh 8,840,000 | 52 | Profile | |
| #17 | Rose Atieno AGN-017 | Homa Bay | Ksh 7,920,000 | 48 | Profile | |
| #18 | Mariam Ali AGN-020 | Kilifi | Ksh 7,425,000 | 45 | Profile | |
| #19 | Ibrahim Abdi AGN-016 | Wajir | Ksh 6,880,000 | 43 | Profile | |
| #20 | David Kilonzo AGN-018 | Kitui | Ksh 0 | 0 | Profile |
| Agent | County | Cash-shortage KES | Suspicion flags | Customer complaints | Status | Action |
|---|---|---|---|---|---|---|
| Ibrahim Abdi AGN-016 | Wajir | Ksh 26,800 | 2 | 5 | suspended | Review |
| Lilian Akinyi AGN-009 | Nairobi | Ksh 21,600 | 2 | 4 | suspended | Review |
| Jane Naliaka AGN-007 | Bungoma | Ksh 18,900 | 1 | 3 | active | Review |
| Asha Mohammed AGN-003 | Mombasa | Ksh 12,400 | 1 | 2 | active | Review |
| Moses Wekesa AGN-014 | Kakamega | Ksh 11,300 | 1 | 2 | active | Review |
| David Kilonzo AGN-018 | Kitui | Ksh 0 | 0 | 6 | terminated | Review |
Agent fit-and-proper, training, liquidity, teller cash reconciliation, dual control, commission payouts, fraud and AML routing, conduct redress, synthetic-action blocking, and board evidence custody.
| Cluster | Onboarding | Liquidity | Conduct controls | Status | Hash |
|---|---|---|---|---|---|
Nairobi East agent cluster Nairobi / agent network operations | captain assigned / fit-proper ready / training 99.0% | KES 16.4m / KES 12.0m cash-out SLA 6m | complaints ready / fraud ready / AML ready / synthetic blocked yes | within | a3e11b2fbf15...5094cb2d |
Coast SME agent cluster Coast / agent network operations | captain assigned / fit-proper ready / training 98.0% | KES 9.6m / KES 7.5m cash-out SLA 8m | complaints ready / fraud ready / AML ready / synthetic blocked yes | within | 823ecada5cf9...2b9a757f |
Rift Valley agro agent cluster Rift Valley / field operations risk | captain assigned / fit-proper ready / training 97.0% | KES 10.8m / KES 8.4m cash-out SLA 9m | complaints ready / fraud ready / AML ready / synthetic blocked yes | within | bd05f1bd4fe4...0bf5eecb |
Western group-lending agent cluster Western / group lending operations | captain assigned / fit-proper ready / training 96.0% | KES 8.2m / KES 6.5m cash-out SLA 7m | complaints ready / fraud ready / AML ready / synthetic blocked yes | within | de46b12c6753...89d870d2 |
Central market agent cluster Central / field operations risk | captain assigned / fit-proper ready / training 98.0% | KES 7.6m / KES 6.0m cash-out SLA 8m | complaints ready / fraud ready / AML ready / synthetic blocked yes | within | d025964f527a...0253e22f |
| Till | Cash count | Controls | Status | Hash |
|---|---|---|---|---|
HQ teller till cash operations | KES 1.5m / expected KES 1.5m variance 0 / recon 4h | dual control ready / supervisor ready / audit trail ready | within | 74d38134206a...8093b9c8 |
Mombasa cash till coast cash operations | KES 0.7m / expected KES 0.7m variance 200 / recon 5h | dual control ready / supervisor ready / audit trail ready | within | 1326d334c316...6d4f1cf3 |
Eldoret agent cash till rift valley cash operations | KES 0.9m / expected KES 0.9m variance 0 / recon 6h | dual control ready / supervisor ready / audit trail ready | within | 0f59deded65f...32c9ec6d |
Kisumu field till western cash operations | KES 0.6m / expected KES 0.6m variance 100 / recon 8h | dual control ready / supervisor ready / audit trail ready | within | ed033ff2a9f7...0534f39f |
| Payout | Value | Controls | Status | Hash |
|---|---|---|---|---|
2026-07 Nairobi agent finance control | KES 10.9m net / KES 12.4m gross clawback 1.45% / failed 0 | attestation ready / tax ready / dispute ready / rail ready | within | d888b102e259...c04c7815 |
2026-07 Coast agent finance control | KES 6.2m net / KES 7.2m gross clawback 0.86% / failed 0 | attestation ready / tax ready / dispute ready / rail ready | within | a204b9388865...306b32e5 |
2026-07 Rift Valley agent finance control | KES 7.5m net / KES 8.8m gross clawback 1.07% / failed 0 | attestation ready / tax ready / dispute ready / rail ready | within | 8133bf8d645b...6aa747c0 |
2026-07 Western agent finance control | KES 5.1m net / KES 5.9m gross clawback 0.73% / failed 0 | attestation ready / tax ready / dispute ready / rail ready | within | 66ff8fff4015...6303ae3d |
| Control | Metric | Current / limit | Status | Hash |
|---|---|---|---|---|
Agent fit-and-proper and training coverage Every active agent cluster has a captain, fit-and-proper evidence, completed training, and role accountability. | clusters with captain, fit-and-proper, and training evidence ready | 100.00% / 100.00% | within | 9c8594e6e4f1...e6a7c2db |
Agent liquidity and cash-out readiness Every cluster keeps sufficient liquidity and cash-out capacity to avoid customer cash-access harm. | clusters above float minimum with cash-out SLA inside limit | 100.00% / 100.00% | within | a936952a959d...e45d2a48 |
Teller cash reconciliation and variance control Every teller till reconciles physical count, system cash, variance, and day-sheet evidence before next-day open. | tills reconciled inside 24 hours with variance inside tolerance | 100.00% / 100.00% | within | 5001592a1df8...efdfb356 |
Teller dual-control and safe-limit control Cash custody requires dual control, supervisor approval, CCTV or audit trail, evidence retention, and safe-limit discipline. | tills with dual control, supervisor approval, audit trail, and safe-limit compliance | 100.00% / 100.00% | within | de03a127a228...1c0fa9bd |
Commission payout approval, tax, clawback, and dispute readiness Commission payout batches are approved, tax-controlled, disputed within policy, rail-ready, and clawback-governed. | commission batches with attestation, approval, tax, dispute, rail, clawback, and failed-payment controls ready | 100.00% / 100.00% | within | 5a3f36b7b0d1...bc318ce4 |
Agent fraud, AML, and suspicious-activity routing Agent fraud, AML, suspicious activity, complaints, and cash-variance cases are routed with customer redress and report evidence. | agent incident typologies with no stale cases and redress/reporting routes ready | 100.00% / 100.00% | within | 6a73658520ad...a22acce8 |
Agent complaints, redress, and conduct controls Agent conduct controls preserve complaints, vulnerable-customer redress, fraud monitoring, AML screening, and geofence evidence. | clusters with complaint route, fraud monitoring, AML screening, and geofence evidence ready | 100.00% / 100.00% | within | 67e14dfa3101...9f74d022 |
Synthetic agent and teller cash action blocking No agent activation, cash-out, teller, commission, or incident action executes from representative or synthetic data. | clusters using live reads and blocking synthetic agent or cash actions | 100.00% / 100.00% | within | c6cc80ccbe9c...eb4eddc6 |
Agent network risk-control manifest coverage Agent, teller, commission, AML, fraud, conduct, liquidity, assurance, and board controls are manifest-mapped before world-class claims. | required enterprise controls mapped without open findings | 100.00% / 100.00% | within | 1c4b8060e746...6bbfa73c |
Agent network and cash evidence custody Every agent network and cash operation row carries reproducible custody evidence for board and supervisory review. | cluster, till, payout, incident, and control evidence rows with custody-ready evidence | 100.00% / 100.00% | within | 3670216a744d...56c934ba |
| Trigger | Owner | Action | Deadline | Status |
|---|---|---|---|---|
| No agent network and cash governance action packs are required for the current evidence set. | ||||