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| Month | Monthly disbursement | PAR30 trend |
|---|---|---|
| Aug 2025 | KES 19.4m | 5.8% |
| Sep 2025 | KES 21.1m | 5.4% |
| Oct 2025 | KES 23.6m | 5.1% |
| Nov 2025 | KES 22.8m | 4.9% |
| Dec 2025 | KES 25.7m | 4.7% |
| Jan 2026 | KES 24.9m | 4.8% |
| Feb 2026 | KES 28.3m | 4.6% |
| Mar 2026 | KES 29.1m | 4.4% |
| Apr 2026 | KES 30.6m | 4.3% |
| May 2026 | KES 31.4m | 4.2% |
| Jun 2026 | KES 32.1m | 4.1% |
| Jul 2026 | KES 32.6m | 4.2% |
| Complaint | Opened | Category | Outcome | Severity |
|---|---|---|---|---|
| CMP-4831 | 2026-06-17 | Repayment explanation | Resolved with call recording attached | Low |
| CMP-4892 | 2026-07-04 | Fee disclosure | Coaching note issued | Medium |
| Completed training | Date | Score | Result |
|---|---|---|---|
| AML/CBK compliance | 2026-05-03 | 91.0% | Pass |
| Credit assessment | 2026-04-07 | 88.0% | Pass |
| Fraud-awareness | 2026-03-05 | 93.0% | Pass |
| Customer-protection | 2026-02-06 | 90.0% | Pass |
| SpiceDB role | Module | Permission level |
|---|---|---|
| lms/loan_officer | Nairobi CBD portfolio | Write |
| lms/customer_profile_writer | Customer profile | Write |
| lms/collections_reader | Collections queues | Read |
| lms/report_portfolio_reader | Officer reports | Read |
| Case | Date | Matter | Action | Status |
|---|---|---|---|---|
| No active disciplinary entries. | ||||